A Sales and Application Engineer is a vital link between the technical and sales teams, responsible for promoting and supporting products or solutions. In this role, you will engage with customers to understand their needs, provide tailored solutions, and drive sales growth.

Key responsibilities include conducting product demonstrations, preparing technical proposals, and collaborating with engineering teams to ensure successful implementation. You will analyze customer requirements and recommend the most suitable products while providing exceptional post-sale support.

Strong technical knowledge and excellent communication skills are essential, as you will translate complex concepts into understandable solutions for clients. Your ability to build and maintain relationships will be crucial in achieving sales targets and enhancing customer satisfaction.

If you are passionate about technology and enjoy a dynamic, customer-focused environment, this role offers a rewarding career path in sales engineering.

Job Summary:

The Indoor Sales and Application Engineer at Winter Refrigeration will be responsible for providing technical support and sales assistance to both our internal sales team and our customers. This role involves understanding customer needs, recommending appropriate refrigeration solutions, and ensuring the successful implementation and application of our products.

Key Responsibilities:

Sales Support:

• Provide technical assistance and support to the sales team for refrigeration products and solutions.
• Develop and present tailored product proposals and demonstrations to customers.
• Prepare detailed quotations, technical documentation, and product specifications.

Technical Expertise:

• Analyze customer requirements and applications to recommend suitable refrigeration systems and components.
• Offer expert advice on system design, configuration, and operation.
• Troubleshoot and resolve technical issues related to product application and performance.

Customer Interaction:

• Build and maintain strong relationships with clients to understand their needs and preferences.
• Conduct follow-ups with customers to ensure product satisfaction and address any concerns.
• Collaborate with clients to identify new opportunities and provide solutions that enhance their operations.

Product Knowledge:

• Stay updated on the latest developments in refrigeration technology and industry trends.
• Continuously enhance product knowledge through training, research, and manufacturer resources.

Documentation and Reporting:

• Maintain accurate records of customer interactions, technical solutions, and sales activities.
• Prepare and submit regular reports on sales performance, customer feedback, and market analysis.

Team Collaboration:

• Coordinate with engineering and technical teams to ensure customer requirements are met and products are delivered as specified.
• Provide feedback on product improvements based on customer input and market needs.

Requirements:

• Bachelor’s Degree (preferably Mechanical Engineering or relevant experience in Industrial Refrigeration)
• Work experience minimum 1-2 years
• Good communication skills in English
• Willing to develop/extend skills with new challenges
• Being attentive and having a sharp eye on the details
• Good at making presentations and pitches
• Strong written and oral communication skills are needed to effectively solicit and close business projects.

ABOUT THE COMPANY:

WINTER REFRIGERATION INDUSTRIAL EQUIPMENT MANUFACTURING LLC produces world-class design, fabrication, and industrial refrigeration packages throughout the world.

With over 40 years of excellence in the refrigeration industry, Winter Refrigeration has established itself as a trusted leader, delivering innovative and reliable solutions to meet the evolving needs of our clients.

WINTER has been providing sophisticated solutions in the field of refrigeration, process refrigeration technology, and process gas handling. Furthermore, WINTER is representing the leading international brands of the Oil & Gas Industry and Refrigeration Industry, which are being used in our design and our installations.

Within the industrial refrigeration field, we are specialized in NH3 and CO2 refrigeration plants and we can show wide experience in this field over many decades. Especially the natural refrigerants with zero ODP and GWP captures an important part in consideration of environmental protection. Additionally, with extended equipment such as heat exchanger/pump vessels, etc., we supply complete refrigeration packages and chillers. More information can be found under the section “PRODUCTS” on our website.

WINTER is a global engineering company that provides a wide range of industrial products and services, including API compressor packages for the oil and gas industry. WINTER offers a range of API compressor packages from the well-known brand HOWDEN that are designed and built in accordance with API standards for use in various applications, including gas transmission, gas lift, gas injection, and natural gas processing.  We are working closely with the well-known compressor manufacturers HOWDEN, MAN, MYCOM, SIAD, and LMF.